Shipping policy

During the months of May through August orders outside of Pennsylvania will only ship on Mondays & Tuesdays. This is to avoid orders from being held in an excessively hot warehouse over weekends. It's also important to monitor tracking of your package during hot temperatures and get them from your mailbox/outside as soon as possible. 

Normal processing time for orders is 1-7 days. 

B&R Candle Company is not responsible for orders left in mailboxes or in the sun that may be exposed to too much heat, resulting in excessive candle sweating/melting. It is the customer's responsibility to monitor the arrival date of their order and to retrieve it in a timely manner. If you will not be home we reccommend having your order shipped elsewhere where it can be brought inside by someone.

Some liquid/droplets (candle sweating) on the top of your candle is normal during warmer months and should be dabbed off before lighting your candle.

Customers are responsible for contacting the shipping carrier regarding lost, stolen or missing packages. Customers are also responsible for filing postal claims for damaged/lost/stolen items with the postal system or UPS.