Terms of service

Terms of Service
Last Updated: September 18, 2026
Welcome to B&R Candle Company. By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.
Products
B&R Candle Company offers handcrafted home fragrance products, including candles, wax melts, room and linen sprays, and other related items.
Because our products are handcrafted, slight variations in appearance, color, wax texture, or finish may occur. These variations do not affect the intended quality or performance of the product.
Product descriptions, scent descriptions, photographs, and other information are provided as accurately as possible. Individual scent perception may vary.
Orders
We reserve the right to refuse or cancel an order when necessary, including orders involving suspected fraud, pricing errors, product availability issues, or incorrect information.
Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.
Once an order has entered processing or has shipped, we may not be able to cancel or modify it.
Pricing & Payment
All prices are listed in U.S. dollars unless otherwise stated.
Prices, promotions, product availability, and discounts may change without notice.
Payment must be successfully completed before an order is processed.
Shipping
Shipping times provided on our website are estimates and are not guaranteed.
B&R Candle Company is not responsible for delays caused by shipping carriers, weather, holidays, or other circumstances outside our control.
Customers are responsible for providing an accurate shipping address when placing an order.
Please contact us at hello@bandrcandlecompany.com if you experience an issue with your shipment.
Returns & Refunds
Purchases are subject to our separate Return & Refund Policy.
Because of the nature of our products, we do not accept general returns or exchanges for change of mind or scent preference. Please review our Return & Refund Policy for information regarding damaged, defective, or incorrect items.
Product Use & Safety
Customers are responsible for following all product-use and safety instructions provided with our products.
Candles should never be left burning unattended and should be kept away from children, pets, drafts, and flammable materials.
B&R Candle Company is not responsible for damage or injury resulting from misuse of a product or failure to follow provided safety instructions.
Website Use
You may not use our website or products for any unlawful purpose.
You may not attempt to interfere with the operation or security of our website, misuse website content, or provide false or misleading information.
Intellectual Property
All B&R Candle Company branding, logos, product names, photographs, graphics, website content, and original materials are owned by B&R Candle Company unless otherwise stated.
They may not be copied, reproduced, distributed, or used for commercial purposes without our permission.
Third-Party Services
Our website may use or link to third-party services, including payment processors, shipping providers, and other service providers.
Those services may be governed by their own terms and privacy policies.
Limitation of Liability
To the extent permitted by law, B&R Candle Company will not be liable for indirect, incidental, or consequential damages arising from the use or misuse of our products or website.
Nothing in these Terms limits any rights or remedies that cannot legally be excluded.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how customer information is collected and used.
Changes to These Terms
We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised “Last Updated” date.
Continued use of our website after changes are posted constitutes acceptance of the updated terms.
Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania and applicable United States law.
Contact Us
Questions about these Terms of Service can be sent to:
B&R Candle Company
Monongahela, Pennsylvania